Smith Cooper does not shy away from a challenge and they understand our industry needs and requirements. They bring their wealth of experience to the table when we are working on new business strategies. Sometimes, they may not know the answer there and then, but they will always try their hardest to find out a solution for you, no problem.
As a user, you need a system that works for you, not one that makes you work for it.
An order or transaction entry needs to be quick, smooth and simple. You don’t want to be manually manipulating data or documents, you definitely don’t want to be re-keying anything and you don’t want to spend your day cursing your system!
When you need support you will most likely be in the middle of something, so when you call support, you don’t want a ticket or a number, you want to speak to a real person who understands your system and can start to help immediately.