Blue Diamond STL has partnered with Smith Cooper for a number of years and has always received a top level of service and support. Smith Cooper has provided a wealth of knowledge and understanding when supporting the wide range of Sage products and add-ons that we use. I would certainly recommend Smith Cooper to any other business as a number one Sage partner.
As the IT contact for your business, you need a core business system that is stable and doesn’t cause you problems.
On the day that there is an issue you need an expert who understands your main business application top to bottom, front to back and can respond quickly to you and the team.
You will have deep knowledge of core concepts such as SQL, O365, API’s, Cloud and hosting and you will need an application partner to have the same so you can have sensible discussions around your strategy, ideas and plans for IT in your business.
When it’s upgrade time, you need a partner who understands and is experienced in the technologies of the day, cares about the wider implications of any changes to the core system and how that could affect your business operations.