Rapid Telesales SOP

Rapid Line Entry
Allows for a grid-style rapid entry form to be used within the order entry screen. It is easy to switch back and forth between this and the standard order entry.

Interactive Toolbar
Offers utilities including Add Historical Items, Add Previous Order, View Outstanding PO’s, Enter by Quantity/Description, Search Products by Category and Add Special Price item.

Expanded Order Entry Screen
Utilising the order entry screen means no training on additional complex screens is required. This also allows the functionality to be used via Sage 200 CRM.

Maximise Cross-selling Opportunities.
Never miss a cross-selling opportunity and provide positive customer experiences.

• Associate products with particular items and alert the product’s sales executive when that item is added to an order.

Simple Sales Enquiries.
Streamline your sales order process and ensure a smooth customer relationship.

• The Sales Notepad allows you to price an order before a customer has been created or
  their details have been selected.
• Products
  can then be added to an order with one
  click.
• You can also store customers
  “Favourite” items and quickly browse their order history.

Fast Entry to Other Screens.
Multitask easily and efficiently with multiple screens.

• You are able to open multiple screens without having to minimise the order entry screen.
• Effortlessly view item balances, item details, account enquiries, item purchase orders and much more.

Sales Ledger Memo.
Keep the whole team up-to-date with current customer information and notes.

• You can enter customer-specific pop-up memos against individual sales ledger accounts that will then be displayed when entering a sales order for those customers.

Fast Creation of New Customers & Stock Items.
Create new customers and stock items without the restriction of sending a quote first or the customer coming from the sales ledger.

• SO Plus allows new customers & Stock items to be created ‘on the fly’, at the click of a button.

Find Customers & Stock items Quickly.
Save your time and quickly search for customers and products.

• Search for customers by delivery address.
• Find Stock items by code, description, alias, customer code or even from previous orders.

One-Click Despatch Invoice.

• Process orders through to despatch and/or invoice at the click of a button – ideal for trade counter environments.

Use from Within Sage CRM or Sage 200.
Access all of your information directly from Sage 200 or Sage 200 CRM.

• Use the screen popping function to view Customer, Stock, Purchase and Order information, which is not available in the standard Sage integration, saving you licence costs.

Sage 200 Plus Pack FOC with SO Plus.

• If you purchase Eureka SOP Plus you are entitled to receive the Eureka Plus Pack FOC including over 90 add-on functions and facilities for Sage 200.